M-31.2, r. 0.2 - Terms for obtaining an accreditation with regard to tourist welcome and information services

Section 1 Disposition versions

2024-04-03

1. A government department or a body referred to in the first paragraph of section 5.1 of the Act respecting the Ministère du Tourisme (chapter M-31.2) wishing to be accredited for the purposes of that section must apply in writing to the Minister of Tourism by sending the relevant accreditation application form to the regional tourism association recognized by the Minister that represents the tourism region where the tourist welcome and information services are provided, duly signed and containing

(1)  the applicant’s name, civic address, email address and, if applicable, website address and the applicant’s telephone numbers;

(2)  the name of the signatory of the application acting as the applicant’s representative;

(3)  the applicant’s business number in the enterprise register referred to in Chapter II of the Act respecting the legal publicity of enterprises (chapter P-44.1);

(4)  the name of the tourist welcome and information site where the services are provided, the site’s civic address, email address and, if applicable, website address and telephone numbers;

(5)  the type of tourist welcome and information site covered by the application, namely, an infotourist centre, a tourist information office, a tourist information relay or an off-site welcome service;

(6)  the period of operation of the tourist welcome and information site; and

(7)  an undertaking by the applicant to comply with the requirements established in Divisions II, III and IV of this Regulation and with the requirements specific to the type of tourist welcome and information site covered by the application.

For the purposes of subparagraph 5 of the first paragraph,

“infotourist centre” means a site where a tourist welcome and information service is provided that has a welcoming area of at least 20 m2 in which tourist information on Québec as a whole is available, including the possibility of consulting and obtaining official tourism brochures of the recognized regional tourism associations of all regions of Québec (centre Infotouriste);

“off-site welcome service” means a tourist welcome and information service provided by tourist agents outside regular tourist information facilities. The tourist welcome and information service provides information pertaining mainly to its particular tourism region; (service d’accueil hors les murs)

“Bonjour accueil - tourist information office” means a site where a tourist welcome and information service is provided that has a welcoming area of at least 20 m2 in which complete tourist information on the tourism region is provided, along with an overview of the various regions of Québec through basic informational aids such as tourism brochures, references to other tourist information offices, contact and location details of tourist attractions, services or accommodations, website references, etc.; (Bonjour accueil -bureau d’information touristique);

“tourist information relay” means an area sheltered from the weather where information may be obtained by visitors through means other than on-site staff, having Wi-Fi access at all times and a digital tourist service that provides continuous information on a sector, municipality or region. Use of the on-site equipment must be possible without the need for a cellular phone or any other electronic device. (relais d’information touristique)

M.O. 2024-01, s. 1.

Not in force

In force: 2024-04-03

1. A government department or a body referred to in the first paragraph of section 5.1 of the Act respecting the Ministère du Tourisme (chapter M-31.2) wishing to be accredited for the purposes of that section must apply in writing to the Minister of Tourism by sending the relevant accreditation application form to the regional tourism association recognized by the Minister that represents the tourism region where the tourist welcome and information services are provided, duly signed and containing

(1)  the applicant’s name, civic address, email address and, if applicable, website address and the applicant’s telephone numbers;

(2)  the name of the signatory of the application acting as the applicant’s representative;

(3)  the applicant’s business number in the enterprise register referred to in Chapter II of the Act respecting the legal publicity of enterprises (chapter P-44.1);

(4)  the name of the tourist welcome and information site where the services are provided, the site’s civic address, email address and, if applicable, website address and telephone numbers;

(5)  the type of tourist welcome and information site covered by the application, namely, an infotourist centre, a tourist information office, a tourist information relay or an off-site welcome service;

(6)  the period of operation of the tourist welcome and information site; and

(7)  an undertaking by the applicant to comply with the requirements established in Divisions II, III and IV of this Regulation and with the requirements specific to the type of tourist welcome and information site covered by the application.

For the purposes of subparagraph 5 of the first paragraph,

“infotourist centre” means a site where a tourist welcome and information service is provided that has a welcoming area of at least 20 m2 in which tourist information on Québec as a whole is available, including the possibility of consulting and obtaining official tourism brochures of the recognized regional tourism associations of all regions of Québec (centre Infotouriste);

“off-site welcome service” means a tourist welcome and information service provided by tourist agents outside regular tourist information facilities. The tourist welcome and information service provides information pertaining mainly to its particular tourism region; (service d’accueil hors les murs)

“Bonjour accueil - tourist information office” means a site where a tourist welcome and information service is provided that has a welcoming area of at least 20 m2 in which complete tourist information on the tourism region is provided, along with an overview of the various regions of Québec through basic informational aids such as tourism brochures, references to other tourist information offices, contact and location details of tourist attractions, services or accommodations, website references, etc.; (Bonjour accueil -bureau d’information touristique);

“tourist information relay” means an area sheltered from the weather where information may be obtained by visitors through means other than on-site staff, having Wi-Fi access at all times and a digital tourist service that provides continuous information on a sector, municipality or region. Use of the on-site equipment must be possible without the need for a cellular phone or any other electronic device. (relais d’information touristique)

M.O. 2024-01, s. 1.